Forgive me while I rant a little. If you're a wheelchair user, every now and then you face yet more decisions about keeping your chair running well - or ultimately, replacing it, just like we replace our cars every now and then.
A few weeks ago my chair seemed to be losing power too fast, especially toward the end of the day. Even on days when I moved around very little, actually staying in the house, or only going out to physio where I'm sure I didn't ride further than 200 yards, by evening it was dropping precipitously down close to zero. We started charging it every day.
Then last Friday, coming home from the church potluck, I couldn't get in the house at all! You have to cross a small threshold (that strip of wood under the bottom of the door) and when I tried, the chair just stalled out, the control unit showing a stop sign and the message 'low voltage'. I've come through that door 4000 times before, so I was just a little concerned!
The same thing happened today when we came home from church! It's actually infuriating. The chair shows you how much battery power is left, but it doesn't warn you when voltage is too low.
If my battery power has failed, I don't want to be trapped outside the house. That means I have to stay inside, and that in turn means no physio, no lunches downtown, and no church. So I got on the phone to the company that services my wheelchair, and begged for a quick visit. The nearest date was 5 days away, and that would be only to assess the situation. If it's the batteries, they have to be ordered and who knows how long that would take. The uncertainty at this stage was the most frustrating!
My friendly service guy came sooner after I called and begged again, and yes indeed, it is the batteries. After 6 weeks of uncertainty we face a $1200.00 bill and an indefinite further wait! I'll be on the phone again at 9 a.m. tomorrow!
So should we think about a new chair rather than just new batteries? I've been told repeatedly that wheelchairs of this sort will last about 5 years, and it's been 6 years now. We've replaced the power wheels, the four casters, the cushion (of course), the control unit, and the batteries (already). Is this the tipping point when the chair becomes unreliable?
And then, if we look at a new chair, what brand, what features, what wheelbase? I've been using a MWD or mid-wheel drive, but I think I would find a FWD or front-wheel drive better for the use I make of it - getting out and about during spring/summer/fall, going over curbs to get to where I want to go. If we go this route it will be at least another 6 weeks, and possibly 6 months, so I think we have to cough up for new batteries now to keep me moving in the meantime.
And when I start looking at websites, they have a way of writing them that just uses a bunch of great words but doesn't really tell you what you need to know! I should add, we don't do this ourselves, we have to work with both the saleslady and our Occupational Therapist.
It's a long list of decisions to make, and this time I'm going to do my own research and not just be pushed into something the saleslady wants to sell!
The cost: In Ontario, a government program pays most of the cost for wheelchairs of this sort (which cost much more than you would believe), but we're dependent on the Occupational Therapist to approve it and submit an application on our behalf. If both the saleslady and the OT agree with us, this could be quick. I'll let you know.